I'm back in Bloomington, IL for a few nights, visiting my friend Tammy. I stayed here for one night two nights ago before I drive up to Madison. Monday morning, I took a shower only to realize there was no hot water. Ugh. I took my barely lukewarm shower, then told the front desk on my way out. They were aware if the problem, and already we're having someone come to fix it. They called me later and offered me Marriott reward points for the inconvenience, which was nice.
I just checked into my new room, and found a nice note, and an apple of thanks for my troubles yesterday morning.
Nice touch. :)
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