Don't mess with webTrina.

Today I was on a quest.

We have pretty much everything bought for our Bathroom Remodel. Just a couple of little odds and ends left.

One thing we've been looking for is a nice, small soap basket which can also double as a towel bar for my little scrubby towel.

We've been looking for a while, but everything we've found so far have been too large.

This afternoon, I decided to go to a designer bath store here in the city. Our architects had sent us there a few months ago to look for sinks. They have a huge selection - probably one of the best in town...... and I think they know it. I was immediately turned off by the horty-torty attitudes that I experienced with their sales people last time. Basically, the drill is that you can look around the show room, take note of pieces you're interested in, write down the number by the display, make an appointment with one of the sales people, and then they will tell you the price. You aren't allowed to take photos anywhere in the store. I found the whole process rather annoying, and their arrogant sales people even more so.

As it turns out we didn't end up buying our sink from them. We're very limited for space in our bathroom, and were very specific in what we were looking for. It turns out that in their vast inventory, they simply didn't have what we were looking for. Ironically, we ended up finding exactly what we were looking for at Restoration Hardware. Admittedly, that wasn't cheap either, but it was less expensive than the sinks we saw at the store. Plus, we were able to place our order online, and didn't have to deal with any snobby sales associates.

Anyhow, I figured this crazy place would probably have a little soap basket that I was looking for. My previous neighbor who used to live in the downstairs condo had renovated the downstairs bathroom 15 years ago. He left me a file with all of his documentation, and I saw that he had bought most of his accessories from this store-which-shall-not-be-named. He had a long wire basket put in the shower/tub downstairs that we really like. We figured the same company must have made one in a smaller size as well.

So, I went this afternoon. I decided to wipe away all of my preconceived notions of this place, and try it out again. Good news: I did indeed find exactly what I was looking for! I took note of it, went to the receptionist, put in my name, then waited a few minutes for the next available sales person. She was nice enough - nicer than the last woman who helped us there, but there was still some of that "we're better than you" attitude. I actually apologized to her, because I knew this would be such a small purchase. Her response: "Well, yes, we do usually deal with much larger orders than this. After I showed her the product I was interested in, she walked me back to her desk, and she rummaged through some catalogs, found what she needed, (without showing me) took a photocopy of the page, and presented it to me. The photocopy was quite good, because it showed all of the dimensions, then she wrote down the price: $99.00. Yep, $99.00 for a small, 7" long chrome basket.

Okay, whatever. We're putting enough dough into this bathroom remodel. What's another $100? There were actually two styles that I was interested in. I wanted to get Dick's opinion first. I asked the sales associate what their return policy was (I thought perhaps I could buy one today, take it home, see what he thought, and if he didn't like it, I'd just return it.). Their return policy: 50% stocking fee. Ummmm... exsqueeze me?

Needless to say, I didn't buy it. I was planning to come home with my little photocopied paper of measurements, show them to Dick, the two of us could decide tonight, then I could call the dreadful company tomorrow to place my order.

I thanked her again for her time, and acknowledged again that I knew this was a very small order for her. Her reply, "Well, yes, but that's not your fault."

I called Dick when I got home, and he asked if we could just buy it online. This place doesn't have a web site, so I said "no"and that I'd have to call it in tomorrow. What he meant was could we find it online through another company. What a novel thought! I looked at my photocopied sheet of paper, and realized that the oh-so-clever sales associate had copied the catalog just so so that the brand of the product wasn't actually shown.

After calling my Mom, and telling her about my shopping experience, she also suggested that I just look online to find the same one. That's when I realized that the not-so-clever sales associate had included the product reference numbers on my photocopy.

goto: Google.

enter: Wire Basket Small (with the reference number)
Up comes: lots and lots of sites offering the same product for discount prices! (imagine that)

Bonus: no annoyingly snobby sales associates!

So, what did I find?
How about this place, which has it at 40% off, no sales tax, and free shipping?

They have the corner style, too!

I'll show both styles to Dick tonight. We'll decide which one to get, then place the order online.

I imagine that will be very satisfying.

Don't mess with webTrina.
She'll blog about you, and tell the world how mean and snobby you are.