Monday, January 10, 2005

iFrustrated

It's been 3 weeks since I brought my iPod into Best Buy for repair.

I have to say that so far, I'm not terribly impressed.

It's been diagnosed with a bad hard drive - which I knew when I took it in. They did tell me that it would take 2-3 weeks, which seemed like a long time to me at the time, but what are you going to do?

I just called the service department, and they are still waiting for the part to come in. They been waiting for this part for 2 weeks now. Doesn't that seem like a really long time? For a hard drive?

So, no new news yet.

What good does it do to have an extended warranty on something if it takes more than a month to have it repaired? I know that I shouldn't really complain. Truth is, I'm fine without my iPod - it certainly isn't a necessity, but something nice to have. Plus, Dick's sisters are coming into town this week, and I'd like to have it in my car for some day trips that we're planning.

At this rate, it'll be more than a month before I get it back.

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